Terms of Service
Scope
These terms govern use of www.trustholm.com and trial signup. Paid platform services are governed by your order form and master services agreement when executed.
Trial terms
Early access requests are reviewed by an operator, and we reply within approximately two business days. A pilot tenant is provisioned only after approval and once hosting for your region is available. We may decline requests that are abusive, duplicate, or not a fit for the service. Pilots are time-limited, and pilot access and entitlements end at the close of the pilot period unless converted to a paid subscription.
No credit card
Initial trial signup does not require payment. Conversion to paid services may require PO, invoice, or card per commercial onboarding.
Acceptable use
You must comply with applicable law. Remote script and agent capabilities must be used only on endpoints you are authorized to manage. Probing, scanning, or attacking third-party systems is prohibited.
Marketing content disclaimer
Public pages describe product capabilities and evidence framing-they are not certifications (SOC 2, ISO, IRAP, Essential Eight). Contractual documents prevail for paid customers.
Limitation of liability
Marketing site and trial are provided as-is to the extent permitted by law. See master agreement for production liability caps and warranties.
Governing law
These terms are governed by the laws of Australia unless otherwise specified in your enterprise agreement.