Email is not a transfer system
Attachments vanish into inboxes. Forwarding chains erase accountability. Size limits push people to the next risky workaround.
Secure file transferyour clients will recognise as yours
White-label Bridge for regulated handoffs: branded portals, strong identity, and audit your security team can take into a vendor review. Not another consumer sync app.
Give customers and partners a branded place to send and receive sensitive files, with clear accountability for who accessed what. Built for governed transfer and diligence, not Dropbox feature parity, and not a full MFT checklist.
Your brandon the portal clients see
Auditwho accessed what, when
Honestscope, not full MFT
White-label portal · Audit-ready trails · Pilot with branding scoped first
The problem
Sensitive files still leave through the side door
Contracts, evidence packs, and customer data move through email attachments, shared drives, and consumer links. Convenience wins until an assessor, insurer, or CISO asks who opened the file, when, and under whose authority.
Consumer sync looks informal
Clients notice when you send them to a generic Dropbox or personal OneDrive link. Your brand disappears at the moment trust matters most.
Security asks for evidence
Vendor reviews and cyber questionnaires want retention, identity, and access history, not a screenshot of a shared folder.
White-label
Your brand on the transfer
Partners and clients experience your organisation: colours, domain, and language they already trust. Bridge is the secure handoff layer under that brand, not a generic consumer product with your logo stuck on as an afterthought.
Outcomes
What buyers leave an evaluation with
A clear story for security, operations, and client-facing teams, not another platform training programme.
A portal clients recognise
Branded send and receive that feels like your service line, so diligence conversations start from professionalism, not a consumer sync badge.
Accountability you can defend
Access and admin actions retained so security can answer who opened what. Export paths designed for the tools your team already reviews.
An honest scope line
Governed transfer and audit first. Full MFT protocol suites (SFTP/AS2 and friends) stay out unless separately agreed, so procurement is not sold a fantasy checklist.
How it works
From brand brief to governed handoff
We scope branding and audit expectations before you invite the first guest, so the pilot matches how you sell the service.
Scope the brand and audit bar
Logo, domain, retention, and who must see the trails. Capture security questionnaire themes early.
Stand up the white-label portal
Staff and guests get identity-aware access under your organisation. Transfers feel like yours from the first invite.
Prove the audit path
Walk a sample diligence workflow: invite, transfer, access, export. Confirm the evidence story before you roll out broadly.
Pilot with a real client motion
Run Bridge on a live handoff your ops team already owns. Expand once security and operations agree the pattern holds.
Capabilities
Built for governed transfer
The wedge is brand plus audit, not endless sync features that dilute the security conversation.
White-label experience
Clients land on a portal that presents as your organisation. Useful when MSPs and enterprises white-label services for regulated customers.
Identity-aware access
Staff and guests under your control, so invitations and access are deliberate, not anonymous forever-links pasted into chat.
Audit-first trails
Meaningful access and admin events retained for diligence. Designed so security conversations start from evidence, not anecdote.
Export-minded paths
Routes to feed audit into the review tools your security team already uses, confirmed during onboarding, not promised as magic SIEM parity.
Audit
Evidence for the conversation that matters
When cyber insurance, procurement, or a client security questionnaire asks how files move, you answer with a governed portal and retained access history, not a forward chain from last Tuesday.
Compare
Bridge vs sync apps vs full MFT
Pick the tool for the job. Bridge sits in the governed white-label handoff lane, not everyday collaboration sync, and not a protocol-heavy MFT suite.
| Need | Consumer sync | Full MFT suite | Bridge |
|---|---|---|---|
| Client sees your brand | Generic product brand | Often vendor-branded | Fit White-label portal |
| Everyday team collaboration | Fit Designed for this | Overkill for chatty sync | Not the wedge |
| Audit for vendor review | Limited / product-shaped | Fit Deep protocol + ops | Fit Transfer + access trails |
| SFTP / AS2 / heavy protocols | Usually no | Fit Core offering | Out of scope unless agreed |
| MSP / enterprise white-label | Awkward | Depends on vendor | Fit Part of the offer |
If you need full managed file transfer protocols day one, say so in the access request. We will be honest about scope rather than stretch Bridge into a checklist it is not.
Built for
Security, operations, and client-facing teams
One product story that each function can take into their own conversation.
Security and compliance
File movement you can evidence in diligence. Clear limits so questionnaires are not answered with marketing fluff.
Operations / MSP delivery
White-label handoffs for clients who expect your brand, without inventing a new consumer sync habit for every engagement.
Procurement and owners
A defendable alternative to Dropbox-for-business when the buying centre cares about audit and appearance as much as convenience.
Trust
What we will stand behind
We sell evidence and honest scope, not badge theatre. Company procurement materials live on the trust hub.
Shipped
- White-label portal presentation for client-facing handoffs
- Identity-aware access for staff and guests
- Retention-oriented access and admin audit trails
- Evaluation path that scopes branding and audit expectations first
- Honest positioning: governed transfer, not consumer sync parity
Honest gaps
- Not a full MFT suite. SFTP/AS2 and heavy protocol stories are out unless separately agreed
- No SOC 2 / ISO product certification claims on this page
- Not positioned as Dropbox or OneDrive feature replacement for everyday collaboration
- Export and SIEM integrations confirmed during onboarding, not assumed universal
Engagements
Start with a scoped Bridge pilot
Request access with Bridge selected. We route branding, audit bar, and pilot shape before you invite production guests.
Bridge evaluation
- Capture white-label and domain expectations
- Map security questionnaire themes
- Agree what "good audit" means for your buyers
- Decide pilot vs broader rollout
White-label pilot
- Stand up branded portal for a named use case
- Staff and guest access pattern
- Sample diligence walkthrough
- Go / no-go before wider invite lists
Rollout support
- Expand to additional client motions
- Harden retention and export paths
- Align runbooks with your service desk
- Keep scope honest as requirements grow
Part of the Trustholm house
Bridge handles governed file handoffs. Govern proves signed script evidence beside an RMM. ShareSight maps Microsoft 365 access. Migrate moves TRIM / Content Manager into SharePoint. Same trust surface on www. Each product app hosts its own sign-in.
Ready for file transfer your security team will trust?
Request Bridge access and we will scope branding and audit expectations. Or open the Bridge app when you already have credentials.
Frequently asked questions
- Is Bridge a full MFT platform?
No. It is white-label secure file transfer with strong audit. Full MFT protocol suites such as SFTP or AS2 are out of scope unless separately agreed.
- How is this different from Dropbox or OneDrive?
Those tools optimise for everyday collaboration. Bridge is for governed transfer: branded portals and audit you can take into security and compliance conversations.
- Can our customers use our brand?
Yes. White-label presentation is part of the offer so partners and clients experience your organisation.
- Will our security team get usable audit?
Yes. Retention and export paths are designed so access and admin events support diligence workflows. Details are confirmed during onboarding.
- Was this formerly called Secure Exchange?
Yes. We renamed to Bridge so the product is not confused with Microsoft Exchange. The offer is the same: white-label secure file transfer with audit, not full MFT.
- Where do company trust materials live?
On the Trustholm trust hub (www). Product apps host sign-in; procurement and security questionnaires start from published trust pages.
- How do we evaluate?
Request Bridge access from the access form with Bridge selected. We scope a pilot that matches your branding and audit expectations.